About us

Disha learning
Empowering People | Transforming Lives
Customer Service Training
Creating Customer Delight
Creating customer delight through employee skill development and mentoring is now the prime focus of any business. Disha learning has been helping companies develop employees with the competencies and the passion for customer service excellence. Components of the program include:
1. Clarification of Roles and Expectations 2. Understanding Customer Value and Customer Lifecycle 3. Understanding Customer Touch Points and Managing Customer Expectations 5. Soft Skills and Communication Mastery 6. Working in a team7. Managing Moments of truth and creating customer delight8. Handling Difficult people and Emotionally charged situations10. Conclusion and way ahead 
Delivery methodology includes: Presentations Case Studies Role Plays Audio Visuals Group Discussions Team activities 
Customer Service Training Cochin
Phone:+91 8086618572
Email:  disha.learn@gmail.com 

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Business Hours

Mon:8:00 AM – 8:00 PM
Tue:8:00 AM – 8:00 PM
Wed:8:00 AM – 8:00 PM
Thu:8:00 AM – 8:00 PM
Fri:8:00 AM – 8:00 PM
Sat:8:00 AM – 8:00 PM
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